🕹️ Using Gamification for Engagement

🌈 HR Trend Spotlight: Companies Rethink DEI Commitments

A growing number of companies are quietly pulling back from their Diversity, Equity, and Inclusion (DEI) programs. Reports show that some organizations are reducing budgets, limiting new initiatives, or rebranding DEI work under broader labels like “talent development” or “workplace culture.” This change is often influenced by legal concerns, political pressure, or a desire to avoid public scrutiny. However, experts warn that abandoning DEI efforts can harm employee morale and business outcomes. The shift highlights a new challenge for HR: maintaining inclusive values while navigating external pressures. Read more.

🎧 HR Insights

In this analysis, HR thought leader Josh Bersin explained how AI is reshaping what it means to be effective in HR. He pointed out that HR teams now face higher expectations—not just to use AI tools—but to guide their ethical and practical integration. HR leaders must now act as translators between technology and people. Bersin emphasized the importance of upskilling and the need for HR to rethink service models. He also stressed that while AI can improve efficiency, it must be deployed thoughtfully to support trust and transparency in the workplace.

💡 HR Tips & Tricks

Tip of the Day: Schedule quarterly “job swap days” within departments. Allow employees to step into a colleague’s shoes for a few hours. It improves empathy and uncovers small process issues that often go unnoticed.

Trick of the Day: Use ambient noise playlists during virtual onboarding sessions. It boosts attention and makes the virtual environment feel more engaging and less robotic.

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🧾 HR Case Files - Using Gamification for Engagement

Pandora, a global jewelry brand, used gamification to transform its employee training and customer engagement strategy. Faced with the challenge of educating staff and increasing loyalty, the company introduced digital games to train employees on product knowledge and sales techniques. These games included quizzes, rewards, and performance leaderboards.

Key Takeaways

• Gamification can boost training effectiveness without formal classroom settings.

• Fun, reward-driven learning improves knowledge retention.

• A sense of competition among employees can raise performance levels.

🧰 HR Toolbox

Stay equipped with the latest HR events and resources.

Resource of the Day

ServiceNow's HR Service Delivery Suite is getting attention for how it connects HR with IT to support end-to-end employee experiences. The platform offers tools for case management, knowledge sharing, and employee journey design. One standout feature is its ability to integrate with various systems to create personalized HR services without needing major IT help. This helps HR respond faster, automate routine requests, and improve satisfaction scores. The platform also includes analytics to measure service effectiveness and guide improvements.

Event of the Day

Lattiverse 2025, happenong on June 3rd at San Francisco, brings together forward-thinking HR professionals and people leaders to explore performance management, employee engagement, and the future of work.

For event details and registration, visit the website. 

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