Unchecked Rudeness Costs Businesses Over $2 Billion a Day

📊 HR Trends: AI Breathes New Life into Workforce Planning and Recruitment

AI tools are transforming how HR teams plan and attract talent. Beyond screening resumes, companies are deploying AI for smarter workforce forecasting, scenario modeling, and predictive analytics. Organizations now rely on data-driven insights to match staffing decisions with broader business strategies. AI is reshaping recruitment as well—message bots, screening engines, and skill forecasting tools are becoming standard to identify talent quickly and accurately. HR leaders need to embrace AI as a strategic partner. Read more.

🎧 HR Insights: Unchecked Rudeness Costs Businesses Over $2 Billion a Day

Findings from SHRM reveal that workplace incivility drains U.S. businesses by about $2.1 billion daily in lost productivity and absenteeism. Workers experience hundreds of millions of uncivil interactions every day—from curt emails to passive aggression. The root causes include digital boldness (unfiltered remarks via screens), socio-political divides, and ongoing stress. SHRM urges leadership to foster "cultural clarity," model civil behavior, and train teams in active listening instead of silencing complex topics.

💡 HR Tips & Tricks

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Tip of the Day: Start a “Career Swap Shadow” program. Have employees shadow a colleague in a different role once a quarter. It builds empathy, broadens their understanding of the operation, and uncovers hidden collaboration opportunities.

Trick of the Day: Introduce a “Reflection Wall”—a physical or digital space where staff can anonymously share one thing they’ve learned recently, or one obstacle they overcame. Post-its or anonymous notes encourage peer learning and break down communication barriers.

🧾 HR Case Files - AI Agents Gain Traction in Malaysian Workplaces—but Boundaries Matter

Workday’s latest research shows that 74 percent of Malaysian employees are comfortable collaborating with AI agents—but only 23 percent would accept being managed by one. Organizations are quickly integrating AI into HR and finance operations. Yet, ethical concerns, governance, and transparency remain key to building trust. AI perceptions shift with experience: exposure increases comfort significantly.

Key Takeaways

• Most employees are comfortable with AI as co-pilots, but not as managers.

• Adoption is driven by operational gains—efficiency, productivity, improved experience.

• Trust hinges on clear boundaries, transparency, and intentional AI use.

🧰 HR Toolbox

Stay equipped with the latest HR events and resources.

Resource of the Day

AInvest highlights growing evidence that human-centric business models—those focused on employee well-being, engagement, and inclusive leadership—boost long-term value. While details aren’t all public, the rising trend underscores HR’s role in building sustainable, resilient companies rooted in trust and purpose.

Event of the Day

AMS is hosting the SIA Contingent Workforce Solutions Summit for North America on Sep 8-9 at Dallas, TX. This event is tailored for HR professionals managing talent acquisition, contingent workforce strategies, and digital hiring solutions. Attendees will explore insights into executive search, staffing models, and skill development in an evolving market.

For event details and registration, visit the website. 

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