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Paycom’s “Know It All” Campaign Puts AI in the HR Spotlight

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An Australian recycling and landscaping firm reportedly suffered a data breach that compromised HR files, payroll records, and personal employee information. This incident underscores a growing reality: HR data features in about 82 % of major data breaches, putting sensitive employee information at the heart of cyberrisk. With payroll systems becoming a prime target, HR leaders must treat them not just as administrative tools but as critical security assets. Read more.

🎧 HR Insights: How HR Can Help a Struggling Employee Turn Around

Many employees face performance dips due to external pressures, unclear goals, or motivation decline. This article recommends diagnosing underlying causes before jumping into corrective action. Managers should listen, co-create clarity in expectations, offer resources (mentoring, training), and check in regularly. The goal: support rather than punish, so that struggling employees feel seen, not judged.

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💡 HR Tips & Tricks

Tip of the Day: Assign an HR team member each quarter to pose three “audit questions” about any recent initiative (e.g., “How did our last recognition program actually land in Team X?”). During that person’s rotation, they gather data, feedback, and prepare a brief report. This rotating scrutiny uncovers blind spots and makes continuous improvement habitual.

Trick of the Day: Before rolling out any pilot program (e.g. new benefits, training module), run a 48-hour “flash validation” with 5–10 users. Give them a minimal version and ask for immediate feedback on one thing they liked and one thing they would change. That fast feedback loop helps avoid bigger missteps when scaling.

🧾 HR Case Files: Paycom’s AI Campaign Signals What’s Coming in HR Tech

Paycom recently launched a national campaign featuring James Marsden to highlight its AI engine called IWant, which claims to let users ask HR-system questions (via voice or text) and get instant answers. This move signals a future where conversational AI is the interface over HR systems, promising streamlined access and faster decision support. HR must prepare—not just to adopt such tools but to ensure they’re trusted and transparent.

Key Takeaways

  • Natural-language AI is becoming a front end for HR systems.

  • The value proposition shifts to friction reduction, not just automation.

  • Transparency about how AI delivers results becomes central to trust.

  • Managerial oversight remains essential as AI aids, not replaces, decisions

🧰 HR Toolbox

Stay equipped with the latest HR events and resources.

Resource of the Day

A Canadian tribunal recently declined a request by Canadian Natural Resources to delay human rights complaints linked to its vaccination policy. This decision reinforces the principle that employers cannot indefinitely stall the resolution of rights claims. HR functions must stay on top of compliance, ensuring policies are defensible, transparent, and timely when challenged.

Event of the Day

The Gartner HR Symposium / Xpo remains one of the largest global HR events. Scheduled from Oct 27-29 at Orlando, FL, it gathers HR leaders, innovators, and vendors to explore trends in AI, leadership, culture, and the future of work. Participants will attend keynotes, workshops, and vendor demos tailored to strategic HR challenges.

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