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HR’s Undervalued Contributions to Government Outcomes

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A recent opinion piece by Linchi Kwok explores urgent research questions across all stages of the employee lifecycle, from recruiting to offboarding, about using AI responsibly in HR. The article argues that academia and industry must work together to ensure AI tools support fairness, inclusion, well-being, and ethical decision-making, all of which go beyond just efficiency. Read more.

🎧 HR Insights: HR’s Undervalued Contributions to Government Outcomes

In an opinion by Robert J. Lavigna, it’s argued that HR often plays a behind-the-scenes role in government, but its positive effects on resident satisfaction, service quality, and quality of life are frequently overlooked. Effective HR practices, like good recruitment, retention, well-being programs, performance management, are shown to correlate with outcomes that matter deeply to the public. HR leaders are urged to claim their strategic value more publicly.

💡 HR Tips & Tricks

Tip of the Day: Start a “Values Hackathon”: once a year, invite small cross-functional teams to spend a day reimagining one core company value—how it’s lived, how it should evolve, and what small changes could make it more visible.

Trick of the Day: Create an “HR Suggestion Postcard” program: provide simple, physical postcards throughout workplaces where employees can anonymously suggest improvements or flag issues. Collect them monthly and address top items in HR updates.

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🧾 HR Case Files - UNICEF Baseline Assessment Finds Gaps in HR Safeguarding Practices

UNICEF has completed a baseline assessment to evaluate how well its global HR functions are implementing a new Policy on Safeguarding, rolled out in March 2024. The evaluation covered headquarters, regional and country offices, and looked at recruitment, onboarding, training, performance management, reporting, and response systems. It aims to identify where policy rollout needs more support, clarity, or resources.

Key Takeaways

  • Safeguarding must be integrated into every core HR process—not only in policy documents but in recruitment, training, performance evaluations, and exit procedures.

  • Baseline assessments are useful to spot where HR operations are weak before scaling new policies.

  • Global organizations need consistent tools, guidance, and support for field and country offices to maintain safeguarding standards.

  • Clarity in reporting and response mechanisms is critical so employees know how to raise concerns safely and effectively.

🧰 HR Toolbox

Stay equipped with the latest HR events and resources.

Resource of the Day

A new study protocol published in Frontiers in Psychology outlines a randomized controlled trial aimed at building psychological resilience in leaders facing crises and high stress. The intervention includes weekly “resilience-sprints,” experiential learning, and focus on both self-leadership and leading others. The goal is to strengthen mental health, adaptation, and performance under pressure.

Event of the Day

The CUPS/Annual HR Conference is happening from Oct 5-7 at Gaylord Rockies. HR professionals, academics, and people operations leaders will gather for sessions on leadership, governance, emerging HR technology, and well-being. Opportunities for networking and professional growth are built into the agenda.

For event details and registration, visit the website

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