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Change Management Lessons from Canadian HR Leaders
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📊 HR Trends: What’s Next for 2026 in Australia
Gartner has identified four major trends that will shape HR’s priorities in Australia for 2026. First, AI is no longer optional — Gartner predicts that up to 50% of current HR tasks could be handled by AI agents by 2030. Second, AI is being viewed by some organizations as a substitute for human talent, raising tough questions about redeployment and role redesign. Third, companies must navigate a “growth-efficiency tightrope”: balancing long-term investments with cost pressures, while treating change as a regular part of business. Lastly, the traditional employment deal is shifting: organizations are demanding more effort with fewer guarantees, which forces HR to rethink employee value propositions. Read more.
🎧 HR Insights: Change Management Lessons from Canadian HR Leaders
Canadian HR leaders emphasize that managing change well begins with preparing early and knowing where people stand. They recommend tailoring change plans based on how different stakeholder groups will react — not every part of the organization is at the same place on the “change curve.” Communication should be consistent, frequent, and honest: explaining not just the “why” of change, but also how it will be implemented and what support will be provided. Leaders should involve employees meaningfully — letting them contribute and feel heard reduces resistance. After major changes, a debrief (“what worked, what didn’t, lessons learned”) is critical so the organization can improve its change-management process next time. Read more
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💡 HR Tips & Tricks
Tip of the Day: When designing your HR strategy, map out a “human + AI roles framework” — clearly define which tasks are best done by people, which by AI, and which as a hybrid. This clarity helps in role planning, upskilling, and avoiding overlap or redundancy.
Trick of the Day: Run a “mini-experiment” within HR: pick a small team to pilot AI-assisted workflows for a month (for tasks like scheduling, admin, or reporting). Use feedback from that experiment to scale up or adjust — this avoids large-scale disruption and builds proof before big changes.
🧾 HR Case Files: London Bagel Museum Overhaul
The London Bagel Museum (LBM) has faced public scrutiny over allegations of overwork among its staff. Following this, LBM committed to improving working conditions, implying changes in labor practices will be made. This case underscores how even niche or small organizations can become spotlighted for poor HR practices — and how public pressure can force change. It’s also a reminder that employer branding isn’t just about customer-facing identity — staff treatment matters deeply and affects reputation.
Key Takeaways
Overwork and poor conditions can damage both employee well-being and an organization’s public image.
Addressing labor concerns publicly can restore trust but requires concrete, sustained action.
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🧰 HR Toolbox
Stay equipped with the latest HR events and resources.
Resource of the Day - State of HR Technology in 2025
According to the “State of HR Tech 2025” report, HR leaders are under pressure to adopt AI, automation, and digital tools — but must not lose focus on the human purpose of HR. The report highlights real-world HR leaders (e.g., from Temple & Webster, Ramsay Health Care, Xero, Visa) who are using tech to transform how HR operates. It warns that while AI can boost efficiency, leaders must guard against over-automation that undermines the human relationships at the heart of HR.
Event of the Day
The LEAP HR: Higher Education summit, happening from January 27-29 at Atlanta, is a key event for senior HR leaders in academia and higher ed institutions. It brings together leaders to talk about strategic HR, employee wellbeing, retention strategies, and integrating AI into operations. The 7th edition (returning 2026) is designed around practical case studies — more than 20 institutions will share lessons on employee engagement, funding constraints, and culture transformation.
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