Bridging the AI Skills Gap in HR

HR Trends: Job Titles vs Pay: A LinkedIn Reality Check

A position at Chick-fil-A sounded impressive on LinkedIn but drew attention online when workers pointed out the role’s actual pay rate of about $21 per hour. Many in the HR and recruiting community noted that job titles can sometimes be misleading or overly inflated, creating a disconnect between how a role looks on paper and the compensation offered. The story sparked discussions about transparency in job descriptions, and why clear pay communication matters for employer brand and candidate trust. Employers that align titles and compensation expectations may build stronger candidate and employee relationships. Read more.

HR Insights: Bridging the AI Skills Gap in HR

This report highlights that 82 % of HR professionals recognise AI as vital to business success, yet many lack confidence and skills to use it effectively. This gap spans technical competencies like prompt design and AI workflows, as well as “soft” skills such as AI literacy and ethical application. A seven-step plan suggests HR teams start by mapping daily tasks, assessing current skills, and creating targeted training plans around weak areas. The article emphasises that upskilling HR isn’t just about technology; it’s about redefining HR’s role in strategic operations and problem-solving in an increasingly tech-driven workspace. Read more.

HR Tips and Tricks

Tip: Use micro-shadowing sessions where employees briefly shadow a peer in a different function to foster empathy, cross-team understanding, and uncover hidden skill strengths that can inform career pathing.

Trick: Launch an “exit voice” swap program where departing employees suggest one strategic improvement in HR processes before leaving, and HR must implement at least one of these suggestions monthly.

HR Case Files: Ex-Citigroup Executive Sues Over Sexual Harassment Handling

A former Citigroup executive has filed a lawsuit claiming she was sexually harassed by a senior leader and that the bank’s HR practices contributed to a hostile, discriminatory culture. She alleges that inappropriate conduct and biased HR investigation forced her to resign. The complaint asserts that HR protected male leadership while scrutinising her, damaging her reputation and career. Citigroup has denied the claims and intends to defend itself in court. Read more.

Key Takeaways:

• Former executive claims improper sexual harassment and retaliation.

• Lawsuit alleges HR favoured leadership over complainant.

• Citigroup denies allegations and plans legal defense.

HR Toolkit

Resources

A business owner shared a firsthand view of choosing to outsource remote teams to the Philippines to support customer service and administrative tasks. The article discusses practical considerations such as clear communication, recruitment quality, and risk management. Instead of theoretical benefits, the narrative emphasises real business needs: finding dependable professionals, reducing routine HR administration, and improving service capacity without additional local office costs. HR leaders exploring outsourcing are encouraged to balance operational relief with cultural and data-security oversight. Know more.

Events

The Transform HR event is taking place from 23-25 march at Wynn Las Vegas. This conference focuses on the intersection of people strategy, organisational performance, and the future of work. Sessions typically cover leadership development, wellbeing, talent analytics, and transformation practices. Attendees can expect keynotes, workshops, and peer-to-peer learning opportunities designed for HR professionals aiming to modernise their approach and impact business outcomes.

Click here to be a part of this event.

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